Go Kia South FAQs

At Go Kia South, we’re committed to providing a transparent, customer-focused experience from the moment you begin shopping to long after you drive away. Whether you’re exploring a new Kia, considering a pre-owned vehicle, arranging financing, or booking service, our team is here to guide you every step of the way.

Below are answers to frequently asked questions, including dealership-specific details and general Go Auto services, so you can get the information you need with confidence.

About Go Kia South

Where is Go Kia South located?

Go Kia South is located in Edmonton, Alberta, proudly serving drivers throughout South Edmonton and surrounding communities.

  • Address: 3030 Gateway Blvd NW, Edmonton, AB T6J 6V4

What are your hours of operation?

Our Sales, Service, and Parts departments operate on specific schedules throughout the week. Please visit our website or contact us directly for the most up-to-date hours.

Do I need an appointment to visit?

Walk-ins are welcome in our showroom. However, we recommend booking ahead for sales consultations or service appointments to ensure personalized attention.

What kind of vehicles does Go Kia South sell?

We offer a full lineup of new Kia vehicles, including the K4, Seltos, Sportage, Sorento, Niro EV, and more. We also carry a wide selection of quality pre-owned cars, trucks, and SUVs.

Do you sell Kia electric and hybrid vehicles?

Yes. We offer Kia hybrid and electric vehicles, including models like the Niro EV and other electrified options (availability may vary). Our team can help explain charging, range, and available incentives.

Do you offer EV incentives or rebates in Alberta?

If you’re considering a Kia electric vehicle like the Niro EV, our team can help explain available federal incentives and provide guidance on eligibility. Incentives are subject to change, so we recommend contacting our team for the most current details.

Do you install home charging equipment for electric vehicles?

While we do not install chargers directly, our team can provide guidance on compatible home charging solutions and connect you with trusted local providers.

Do you serve customers outside Edmonton?

Yes. We regularly assist customers from across the Edmonton region and surrounding Alberta communities.

Buying a Vehicle

How do I book a test drive?

You can book a test drive online by selecting your preferred vehicle and clicking “Book a Test Drive,” or by contacting our sales team directly.

Can I reserve a vehicle?

Yes. If you find a vehicle you’re interested in, contact our team to discuss reserving it while you complete the next steps.

Can I complete my purchase online?

Many steps — including browsing inventory, submitting a trade-in request, and applying for financing — can be completed online. Our team will guide you through the remaining steps in-store or virtually.

Can I transfer a vehicle from another Go Auto dealership?

In many cases, yes. Through the Go Auto network, vehicles may be transferred between participating dealerships if available.

Financing & Trade-Ins

Does Go Auto offer vehicle financing?

Yes, financing is available for vehicles at Go Auto. Visit our Finance page to determine how you can get approved.

To learn more about financing a vehicle, take a read through Financing a Car 101: Interest Rates, Down Payments & Monthly Costs | Go Auto

Can I get pre-approved for auto financing online?

Absolutely. Our online finance calculator helps you get pre-approved from home and helps speed up the in-store process.

Can I choose my payment frequency with vehicle financing?

Yes, you can choose weekly, biweekly, or monthly payments, depending on your preference. Learn more about financing a vehicle with Go Auto on our website. Car Financing | Go Auto

Can I get approved with less-than-perfect credit?

We work with a variety of lenders who assist customers in different credit situations. Our team will review your options clearly and respectfully.

Can I choose my payment frequency?

Yes. Depending on your financing agreement, you may be able to select weekly, bi-weekly, or monthly payment options.

Can I sell my vehicle without buying another?

Yes. We may purchase vehicles outright, even if you are not purchasing another vehicle at the same time.

Can I trade in a vehicle with an existing loan?

Yes. Our team can review your current loan balance and explain how it may be incorporated into your next vehicle purchase.

Service & Maintenance

How do I book a service appointment?

Service appointments can be booked online or by phone. Our team will help schedule a convenient time for your visit.

Do you use genuine Kia parts?

Yes. We use manufacturer-approved OEM Kia parts designed specifically for your vehicle to help maintain performance, reliability, and warranty requirements.

Do you offer seasonal tire services?

Yes. We provide tire changes, balancing, storage options, and seasonal maintenance services to prepare your vehicle for Alberta’s changing road conditions.

Do you perform multi-point inspections?

Yes. We offer comprehensive inspections to help ensure your vehicle remains in optimal condition.

Do you offer shuttle service during service appointments?

Yes. Transportation options may be available during qualifying service appointments. Please ask our service team about availability when booking.

Go Auto Network Services

What is Go Auto?

Go Auto is one of Canada’s largest automotive dealer groups with locations across multiple provinces and thousands of vehicles available online and in-store.

Can I shop inventory across all Go Auto dealerships?

Yes. You can browse inventory from across the network and request vehicle transfers between locations when available.

Is there a Go Auto app I can use?

Yes! Download the Go Auto App, you can earn exclusive rewards like Go Card rewards today. Book service appointments with ease, view your entire service history with video and photos, pay for your service and more!


Through the Go Auto App, you can earn exclusive rewards like:


  • 10% savings on parts and service invoices every time your vehicle is serviced.
  • Get 5% of what you pay back in Rewards.
  • Get $500 on your Go Card when you refer family and friends to buy a new vehicle.

Is Go Auto a Canadian company?

Yes, Go Auto is a Canadian Company, with it's first dealership being founded in Edmonton, Alberta. Learn more about us!

What are the benefits of using Go Auto?

Go Auto offers a simple, trusted car-buying experience backed by one of Canada’s largest dealership networks. Enjoy access to a wide selection of vehicles, competitive pricing, inspected inventory, flexible financing, and ongoing support after your purchase, all in one place.

Customer Support & Contact

Who do I contact for help?

Our team is always happy to assist. Whether you’re exploring vehicles, scheduling service, or reviewing financing options, you can contact us by phone, email, or through our website.

Is there live support if I have questions online?

Yes. Our website offers live chat support to assist while you browse inventory or explore financing options.

Still Have Questions?

Our team at Go Kia South is here to help — whether you’re exploring a new Kia, arranging financing, or booking service.

Contact us today to speak with a member of our team or schedule your appointment online.